Infrastructure Leader

Bogotá Permanente

Actualizado 07/04/2021

  • At least 5 years leading infrastructure areas
  • Fluent in both English and Spanish

Acerca de nuestro cliente

Our client is a multinational BPO Company with Headquarters in the UK and operations in different countries including Colombia.


The position of Infrastructure Leader will have to:

  • Lead the System infrastructure group;
  • Develop IT infrastructure processes, procedures, and plans to support future growth as well as ensure reliability, scalability, performance, and security;
  • Conduct research and make recommendations on products, services, in support of IT infrastructure;
  • Set direction and priorities for infrastructure projects, improvements, and other enhancements;
  • Manage all data center hosting;
  • Service Delivery, Client engagement;
  • Define and own SLAs and monitoring for all IT infrastructure including servers, databases, storage, cloud instances;
  • Establish performance monitoring and metrics-driven processes to ensure quality of delivery and uptime of IT infrastructure;
  • Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services;
  • Develop disaster recovery plans and conduct testing to detect faults, minimize malfunctions, and ensure backup systems are effective;
  • Practice IT asset management including maintenance of component inventory and related documentation;
  • Ensure information systems and data are secure while maintaining functionality;
  • Promote a culture of strong communication, accountability, service-oriented delivery, rewards, employee engagement, and staff development.

Perfil buscado (h/m)

The profile will nned to:

  • Bachelor degree in Engineering;
  • 3+ years in a System infrastructure Manager role;
  • 10 to 12 years overall experience;
  • Ability to lead and develop technical talent (performance management, coaching, mentoring);
  • Ability to evaluate and leverage technology, industry, and competitive knowledge to apply the most current and appropriate ideas in a forward-looking manner to support the business;
  • Ability to leverage technology, people, and processes to analyse and solve business problems in a cost-effective manner as well as seek new opportunities;
  • Deliver results in a fast-paced, deadline-driven environment that requires ability to handle multiple priorities simultaneously;
  • Must be a self-starter and able to work independently.

Qué Ofrecemos

We offer a competitive wage package.

Melissa Garcia
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Resumen de empleo

Sub Sector
Tipo de Trabajo
Nombre del consultor
Melissa Garcia
Job Reference

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