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Service Lead Engineer

Colombia Permanente Descripción de Vacante
Lead service operations in Colombia, ensuring excellence in installation, maintenance, and customer support activities. Manage technical teams, optimize service performance, and collaborate with regional stakeholders to drive operational and business success

Fecha de publicación 08/07/2026

  • Lead service operations and drive customer success in a growing market.
  • Manage regional initiatives and develop high-performing service teams.

Acerca de nuestro cliente

Our client is a global provider of advanced automated machinery and technological solutions, serving industrial customers through innovation, service excellence, and long-term partnerships. The organization operates internationally and is focused on delivering high-quality products and customer support services.

Descripción

  • Lead and coordinate all field service activities across Colombia.
  • Manage preventive, corrective, and emergency maintenance operations.
  • Supervise and develop a team of Service Engineers.
  • Act as the primary technical contact for key customers.
  • Monitor service KPIs, budgets, and operational performance.
  • Support equipment installations, commissioning, and troubleshooting.
  • Coordinate spare parts planning and resource allocation.
  • Collaborate with regional and global teams on strategic initiatives and continuous improvement efforts.

Perfil buscado (h/m)

  • Bachelor's degree in Engineering (Mechanical, Electronics, Mechatronics, Electromechanical, or related).
  • Minimum 5 years of experience in industrial field service, maintenance, or technical support.
  • At least 2-3 years of experience leading technical teams or service operations.
  • Strong knowledge of automation systems, industrial machinery, and control systems.
  • Advanced customer management, communication, and problem-solving skills.
  • English proficiency at B2 level or above.
  • Willingness to travel nationally and internationally.

Qué Ofrecemos

  • Leadership opportunity with regional exposure.
  • High-impact role combining technical, operational, and customer-facing responsibilities.
  • Collaborative international environment.
  • Career growth within a global organization focused on innovation and operational excellence.
Contacto
Amaranta Lopez
Ingresar referencia para vacante
JN-062026-7050022

Resumen de empleo

Sector
AgroIndustry
Sub Sector
Maquinaria agrícola
Sector
Energy & Natural Resources
Ubicación
Colombia
Tipo de Trabajo
Permanente
Nombre del consultor
Amaranta Lopez
Job Reference
JN-062026-7050022

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