Healthcare Life Sciences ofertas

• Recommend and authorize, as warranted, write-offs, litigation and account settlements: Suggest and approve, when appropriate, the write-off of balances, legal proceedings, or customer account settlements.
• Negotiate customer payment plans and settlements, including approval of settlements for accounts in litigation: Handle the negotiation of payment arrangements and settlements, including those related to accounts involved in legal disputes.
• Reporting and presentation of performance against established metrics and KPI's with required actions to drive results / commitments: Generate reports and present performance outcomes based on defined KPIs, along with necessary actions to ensure progress and target achievement.
• Drive improvements to operational KPI's / metrics. Focus on DSO, past due %'s, reducing aged deductions, credits and unapplied cash: Lead efforts to enhance operational metrics, concentrating on lowering DSO, reducing past-due receivables, aged deductions, credit balances, and unapplied cash.
• Support the implementation of policies and procedures, including training / change management, for standardizing process and improving controls and performance within their region/business segment: Assist in rolling out policies and procedures, including training and change management initiatives, to unify processes and enhance control and efficiency in the region.
• Lead distributors and customer calls when necessary:Take charge of customer or distributor calls as needed, serving as the main contact for escalated or strategic conversations.
• Monitor reports and other performance metrics to identify departmental and individual strengths and weaknesses and respond accordingly: Review performance reports to spot team or individual strengths and gaps, taking the necessary steps to address issues or reinforce success.
• Manage individual performance in accordance with corporate human resource policies and procedures, including documentation and communication of performance evaluations, performance improvement requirements, disciplinary action, termination or other employee relations requirements.
• Lead migrations of work into the GBS and ensure transitions are completed seamlessly with no disruption to the business: Guide the transfer of work into the GBS structure, ensuring a smooth transition without impacting daily operations.
• Lead and support ERP / technology projects in assigned area of responsibility: Oversee and contribute to ERP or technology-related projects relevant to the assigned functional areas.
• Deliver productivity via the standardization, streamlining and automation of processes: Achieve productivity gains by standardizing, optimizing, and automating key operational processes.
• Support due diligence and acquisition integration: Participate in due diligence efforts and help integrate newly acquired entities into existing systems and processes.

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  rovide strategic oversight and direction for the cash application process, ensuring alignment with internal teams and external stakeholders such as banks and electronic payment platforms.
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  Manage team allocation and staffing to ensure adequate coverage across departmental responsibilities.
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  Serve as the Subject Matter Expert for the HighRadius tool, acting as the main contact for support, issue resolution, and continuous process improvement initiatives.
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  Lead and resolve operational issues related to cash application in collaboration with the collections team to enhance performance and reduce delays.
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  Define and implement strategic objectives and priorities for the department to align with business goals.
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  Ensure full compliance with SOX regulations and support both internal and external audit requirements.
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  Maintain up-to-date and complete documentation of cash application processes to ensure operational continuity and adherence to standards.
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  Develop, revise, and deliver training on required documentation such as SOPs, work instructions, forms, and training records.
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  Report and present performance results against KPIs, and define action plans to drive improvements and meet commitments.
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  Drive enhancements to operational KPIs, with specific focus on reducing unapplied cash and increasing auto-application rates.
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  Oversee individual performance management, including evaluations, coaching, improvement plans, and any necessary disciplinary actions in accordance with HR policies.
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  Lead the transition of processes into the Global Business Services (GBS) organization, ensuring a smooth migration with no business disruptions.
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  Oversee ERP and technology-related projects within the assigned area to ensure alignment with process improvement goals.
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  Contribute to acquisition integration and support due diligence activities as required.

• Possesses excellent analytical thinking, effective verbal and written communication, strong collaboration abilities, and solid organizational skills.
• Capable of working both autonomously and effectively within a team environment.
• Self-driven and proactive, with a strong commitment to meeting tight deadlines and managing time efficiently.
• Pays close attention to detail and demonstrates solid problem-solving capabilities through analytical thinking.
• Familiar with standard practices and protocols in general accounting.
• Has a foundational understanding of key accounting concepts and principles.
• Able to approach tasks with critical thinking and flexibility to take on additional duties or special assignments when needed.
• Skilled in financial systems, including ERP platforms (Finance & Controlling modules, General Ledger), and proficient in Microsoft Office applications.

• Oversee the execution of daily payment batches across multiple methods (ACH, checks, virtual cards, international wires).
• Validate and submit payment proposals for timely approvals.
• Verify supporting documents for ad-hoc or one-time vendor payments.
• Monitor early payment discount programs and highlight any missed savings opportunities.
• Track pending checks to ensure they do not exceed 90 days outstanding.
• Manage follow-up and resolution of returned checks, failed payments, and blocked proposals.
• Ensure accurate clearing of subledger transactions during the payment cycle.
• Verify that analysts send remittance confirmations after each payment run.
• Serve as the main point of escalation for urgent or delayed payments.
• Collaborate with treasury and accounting teams to align payment forecasts and calendars.
• Maintain team compliance with internal documentation, trackers, and standard operating procedures.
• Guide and support team members by providing daily operational coaching.
• Share key performance indicators and process blockers with leadership.
• Ensure all month-end close tasks are completed according to deadlines and requirements.

We are currently looking for the next Procure to Pay Team Lead - Helpdesk. The ideal candidate should bring 3-5 years of experience in Accounts Payable operations, ticket resolution, or helpdesk support, along with at least 1-2 years in a leadership or escalation management role, ideally within a shared services or regional support model. This person must have a proven ability to resolve high-impact or urgent issues with professionalism, as well as strong knowledge of payment processes, vendor management, and financial controls. Proficiency in ERP systems such as SAP or Oracle and familiarity with ticketing tools like ServiceNow, Jira, or Zendesk are essential. The role also requires advanced Excel skills, comfort working with data to identify trends and opportunities, and the ability to collaborate effectively with cross-functional teams such as Finance, Procurement, Payments, and Vendor Master Data.

Oversee the day-to-day management of vendor data operations, including the supervision and assignment of tasks related to vendor creation, updates, and deactivations. Ensure all activities comply with internal policies, SOX controls, and regional regulations across the Americas. Support new legal entity onboarding and ERP transitions while monitoring ticket queues and ensuring SLA adherence across multiple countries.

Responsible for overseeing the end-to-end invoice processing cycle across multiple systems, ensuring accuracy, timeliness, and compliance with internal controls. It involves managing electronic routing tools and exception queues, handling complex invoice types such as legal services and commissions, and working closely with internal teams to resolve discrepancies like blocked invoices or missing receipts. Additionally, the position supports invoice lifecycle continuity by addressing delays and contributes to account reconciliation through clearing and adjustment activities aligned with accounting standards.

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